Although CareScan is a newly formed radiology practice, its doctors and staff bring years of experience, expertise and uncompromising commitment to delivering quality medical imaging and an un-parallel customer experience.
Our doctors have been in the imaging industry for over 20 years and throughout this time they have seen a gradual decline in patient centred approach in medical imaging. Now a days, there are many imaging centres that are owned and managed by corporate service providers where there is a rotating chair of radiologists.
Our founding radiologists have decided to take the medical imaging approach to its original roots, where quality images and customer service standards are the cornerstones of a radiology practice. Since its inception, CareScan has gone from strength to strength. Our doctors believe in developing individual professional relationships with the referrers and providing tailor made imaging solutions and experiences for every patient.
Our clinical and support staff bring a wealth of experience, years of training and uncompromising commitment towards customer service to ensure that patients get their imaging done in an efficient and timely manner.
From the moment the patient makes an online booking, a phone call or walks in through the door, our aim is to provide the best experience possible in a medical imaging centre. We pride ourselves in our can-do attitude. We are always prepared to listen to our patients and go out of our way to help when necessary.
Our state-of-the-art imaging equipment have been carefully procured to ensure delivery of industry leading image quality at the lowest possible radiation dose. Our equipment go through rigorous daily and weekly quality checks and calibrations as well as scheduled servicing to ensure that they operate at their peak efficiency at all times.
We routinely hold in-house professional development programs for our staff to ensure that they are at the forefront of the latest developments and standards in medical imaging. Our radiologists regularly participate in various professional development activities to maintain and further their knowledge and expertise.
We pride ourselves in being a friendly, approachable, patient centred team with an uncompromising commitment towards image quality and customer service.
We also strive to remain at the forefront of technological advancements. In this digital world, all communications between patients, imaging providers and referrers can be electronic, should you prefer it that way. Images obtained at our centres are available through the web but can also be supplied in various formats such as CD and USB.